World’s biggest sandwich maker embraces new learning-on-the-go culture

Global learning consultancy OnTrack International has helped to design engaging ‘learning-on-the-go’ tools and materials for an innovative line manager development programme at Greencore, the international convenience food manufacturer and the world’s biggest sandwich maker.

“Our 2,500 line managers are the face of Greencore for our colleagues and they set the tone for our culture,” said Natalie Rogers, Greencore’s Leadership Development Manager. “We’d previously sent them on classroom courses for development but we wanted to shake things up and reinvent what it means to ‘learn’ at Greencore. Our vision was bold. We wanted to create a programme that was like nothing we had seen before. To land in our business, it had to be amazing.”

Underpinned by the 70:20:10 learning philosophy, Greencore’s programme begins with an overview of the organisation and it brings to life the role of a line manager.

Managers undertake a self-assessment of their capabilities and the results enable them to customise and tailor their subsequent learning journey. Digital learning-on-the-go tools are then provided via the learning platform. These learner-centric materials include videos, infographics, ‘how to’ guides, workbooks, workshops and activities. They show managers how to undertake 95 core management tasks, such as driving an area of improvement, celebrating team success, giving feedback to a team member and hosting a customer visit. The platform also enables Greencore to develop data-driven content, which is used to ensure that the ongoing needs of managers are met.

OnTrack was approached by Greencore to help create its 410 learning-on-the-go resources, covering the 95 management tasks.

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