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by Siobhan Kelly, Managing Director – Ireland, Aon’s Assessment Solutions
In today’s evolving market, it takes more than compensation to attract and retain the talent you need. With shifting workforce priorities and a constantly evolving workplace, employees across regions and industries now care more about the bigger picture. It becomes a question of not how can, but how does an employer enrich their lives?
As part of the Radford Market Practice StudiesOpens in a new tab, Aon recently conducted its Employee Experience Survey, which includes responses from 1,059 global HR professionals representing their organization’s practices across sectors. Findings reinforced the immense increase in focus for these five areas…
Wellness
Whether full-time or hybrid, flexible work is here to stay. Ninety-two percent of organisations are currently offering a formal or informal flexible workforce program that supports virtual work. Additionally, 83 percent of employers have programs and amenities to support physical health and wellness, with every respondent in the United States providing this benefit.
Types of On-Site Facilities or Amenities Offered
| Country | Shower/ Locker Room |
Gym/ Weight Room |
Indoor Activities |
Outdoor Group Activities |
Outdoor Individual Activities |
Health Classes/ Training |
|---|---|---|---|---|---|---|
| United States | 65% | 64% | 43% | 28% | 29% | 53% |
| United Kingdom | 36% | 25% | 33% | 20% | 25% | 66% |
| Australia | 32% | 23% | 26% | 13% | 24% | 61% |
| China | 30% | 23% | 18% | 21% | 19% | 61% |
| India | 24% | 28% | 41% | 21% | 25% | 72% |
| Brazil | 22% | 18% | 27% | 11% | 14% | 76% |
| Germany | 30% | 27% | 31% | 21% | 22% | 60% |
Types of On-Site Health and Wellness Services Provided
| Country | Vaccinations | Health Screening | Ergonomic Evaluations | No On-Site Services Offered |
|---|---|---|---|---|
| United States | 41% | 28% | 40% | 38% |
| United Kingdom | 17% | 16% | 29% | 57% |
| Australia | 19% | 15% | 26% | 58% |
| China | 19% | 24% | 32% | 49% |
| India | 31% | 21% | 29% | 47% |
| Brazil | 15% | 19% | 31% | 58% |
| Germany | 16% | 18% | 30% | 57% |
”The main challenge organizations face in attracting, retaining and inspiring the workforce of the future is articulating their human capital strategy with the needs and preferences of their talent. At a tactical level, organizations are refocusing their wellness programs to meet individual needs in the context of an evolving work model that breaks down spatial, temporal and career barriers.” Carlos Ferreyra Head of Advisory & Specialty, Health Solutions, Aon
Top recognized achievements include reinforcing values, recognizing performance, enhancing performance and increasing engagement.
Types of Achievement Awards
| Country | Company Memorabilia | Household Items | Lifestyle/Luxury Items | Event Tickets |
|---|---|---|---|---|
| United States | 75% | 37% | 40% | 14% |
| United Kingdom | 78% | 32% | 34% | 10% |
| Australia | 80% | 30% | 30% | 12% |
| China | 76% | 34% | 33% | 10% |
| India | 79% | 36% | 35% | 11% |
| Brazil | 80% | 33% | 29% | 7% |
| Germany | 79% | 32% | 32% | 7% |
Learning and development
Nearly three-quarters of organisations offer internal learning and development programs, compared to 57 percent for external programs. The most popular types of internal training include subject specific training followed by career planning tools. Leadership programs were offered by around two thirds of respondents with mentoring, job rotation and special projects being offered by less than half of respondents globally.
Perquisites
While sixty-three percent of companies still offer certain defined perquisites to most or all employees, specific in-office perks, like free meals have declined year-over-year likely due to continued remote work.
”Before the pandemic, keeping up with competitors by creating an all-enveloping workplace with generous on-site perquisites was all the rage. In today’s new hybrid environment, the employee experience goes well beyond the physical space and now must focus more comprehensively on what matters to your employees to engage and retain them.” Tim Brown Partner, Human Capital Solutions, Aon
Companies Offering Free Meals at Work: 2021 vs. 2022
| Country | 2021 | 2022 |
|---|---|---|
| United States | 68% | 55% |
| United Kingdom | 53% | 41% |
| Australia | 51% | 35% |
| China | 52% | 27% |
| India | 53% | 37% |
| Brazil | 39% | 27% |
| Germany | 45% | 34% |
Corporate citizenship
Being part of a meaningful organisation is rising to the top of many employees’ priorities. To keep in line with this demand, 78 percent of companies are currently publishing “social responsibility reports,” with around three-quarters of them being published annually.
45 percent of organizations are providing incentives for “going green” by pledging to carbon neutral and green building initiatives. Other examples include public transport cost subsidy, recycling and bike to work programs.
Ensuring that your firm has clear DEI goals and delivers on them is also key. Sixty-one and 60 percent of companies, respectively, have formal initiatives in place to address gender and ethnic diversity.
Types of DEI Metrics Measured
| Gender or Ethnicity | Workforce Demographics | Mobility of Diverse Employees | Employee Sentiment (Analyze/Use Engagement Surveys) | Pay Equity Studies |
|---|---|---|---|---|
| Gender | 95% | 68% | 51% | 77% |
| Ethnicity | 94% | 66% | 51% | 74% |
Capturing all aspects of the employee experience is becoming more and more pivotal to an organisation’s workforce resilience and business success. To learn more about Aon’s Employee Experience study and other studies in the Radford Global Compensation Database click here
